VACATION FUN
VACATION SMILE.

  This tour was amazing. Komang was very supportive, informative and flexible. We were able to adapt our tour to suit our needs and enhance our experience. When covid tried to... read more interrupt our trip (temporarily closed swing) Komang found a way to make it happen. We are very pleased with the level of service that we received, and would highly recommend him to anyone else.

  Our guide Wayan was great. I didn’t have to plan a thing besides finding our villa, and we ended up doing and seeing way more than we would have if... read more I’d planned where we were going on my own. We skipped a few things to sleep in and there were no issues. Wayan also took us to a few places that weren’t on the itinerary and there was no issue. Had a great time, no one bothered us, no issues at all 🙂

  Our guide Wayan was great. I didn’t have to plan a thing besides finding our villa, and we ended up doing and seeing way more than we would have if... read more I’d planned where we were going on my own. We skipped a few things to sleep in and there were no issues. Wayan also took us to a few places that weren’t on the itinerary and there was no issue.

Had a great time, no one bothered us, no issues at all 🙂

  My partner and i had the best of what we called our #baecation #babymoon #birthcation ...
Edy Smile tour provided security , serenity and fulfilling experience all round . He... read more treated us like family and was flexible to our needs at all times. We did a 4 days tour and if we had more days we would stretch it just for these moments. Thank you Edy Smile tours , you truly are the best and your kindness towards your customer’s needs is remarkable! Suxma

  I hate writing bad reviews but I have to write to warn future customers. This entire experience was very disappointing. We booked this Nusa Penida tour because we saw the... read more 40 x 5-star reviews. What could go wrong? How about everything. My husband booked this tour and we were picked up by a guy who took us to the harbor to catch the speed boat. First of all, we would’ve appreciated an email or message with a lot of things to bring, and itinerary of what the actual day would look like, and which boat company we were booked with.

The guy who picked us up didn’t speak very much English and we’re Americans visiting Bali so we would’ve appreciated more details. After communicating confusion for 5 minutes, the driver finally showed me his cell phone screen and at the point I figured out which boat company to go to, but we had no clue that we were supposed to give our names since 2 seats were reserved for us (lack of communication #1). We arrived on Nusa Penida and looked though all the signs being held by guides but didn’t find our name until a bit later. Our driver/guide was late in picking us up but no big deal. We were walking to the car when the driver asked us to pay a “transit fee.” Thank goodness I took a screenshot of the TripAdvisor itinerary because it said everything was included. We continued to debate with the driver for a solid 10 minutes and attempted to contact Edy but his what’s app wasn’t working and when we tried to call, the phone was disconnected. Finally the guide said it was find and apologized for a miscommunication (lack of communication #2).

We had lunch after the 3rd beach and thankfully I remembered that lunch was included. The waitress then asks my husband and I if we were going to pay separate bills or together. We ordered some extra appetizers and a drink so we understood that bill but the waitress then asked if we were going to pay for our guide’s lunch which was weird. We paid A LOT Of money for this tour so why would we pay for our guide’s lunch? We ended up paying for his meal because I didn’t want it to be awkward if we refused and we thought we were being nice but we both thought this was pretty shady and sleezy (Lack of communication #3)

We proceeded to visit several beaches and had a great time getting beach time at Crystal Bay which was the best place in my opinion. We had to take little boats to the big boat because of low tide but the company was having motor issues so instead of leaving the island at 4:30 and arriving at 5:45, we didn’t arrive in Sanur until 6:30pm. Of course our driver who was supposed to pick us up wasn’t there. It would’ve been nice if the driver checked to see if the boat arrived. With a battery almost drained, we barely grabbed a GRAB car back to our hotel

My husband messaged Edy who was quick to respond and we told him about the driver issues and paying for an extra lunch. I will say it was weird that the waitress was very good friends with our driver and chummy so maybe the restaurant was trying to scam us? We still don’t know who was trying to cheat us but it sucks when you just want to enjoy the island and have a good time and book through a tour company who you believe will take care of you. We didn’t feel taken care of at all. We would’ve been better off buying the boat rides ourselves and finding a guide on the island. We felt we overpaid for a complete lack of customer service. We would’ve appreciated more communication including what to expect and how to contact Edy such as WhatsApp number that actually works.

We DO NOT recommend this tour at all. Future customers please be aware.

  We had an amazing trip. We had 2 days of Private touring with Suda. He shared knowledge about the culture, ceremonies, food, temples, etc. We experienced the mountains, volcano, rice... read more fields, Nusa Dua beach, banana boat ride, dinner on the beach in Jimbarran, etc. Simply the best driver EVER!!!

  The best ever excursion we have done by far, our driver Dony Permana was excellent, professional , informative and very good english communication skills, Dony was very good on... read more the history and culture of all the places we visited, very good value for the money, we did not have one bad day , we would highly recommend Dony if you are going to do this excursion, as he is such a pleasure to be around for the 3 days, he makes you feel welcomed anywhere you go. Jacqueline and Donna from Manchester England

  I was in Indonesia for work and had the opportunity to come to Bali for vacation. I did my research online and came across Edy’s tours. Once I... read more arrived in Bali I contacted him and he set me up with my guide/driver Dony! I had a great week touring around the island with Dony. We saw everything from cultural sights and natural wonders to exploring rice paddies and many many other locations. I couldn’t be happier with my experience with the tour and I highly recommend Edy’s tours, ask for Dony as your guide you won’t be disappointed. Thank you guys hope to be back again.

  Highly Recommend. Kuda was both great, both an excellent driver and tour guide. Very knowledgable. Ask for him if you are in Bali for a great tour of the island!

  the best all inclusive tour of nusa penida definitely worth the money. my friends and i felt a little ill throughout the day but the drivers/tour guides were so helpful... read more and sympathetic that it really made it easier to make it through the day ((((((:

  We have just finished a 3 day tour of Bali, first i would like to thank our guide and driver Arya who i have to say made the trip, he... read more was a very safe driver, very knowlodgable and extremely helpful, he went out of his way many times to make sure we had the best time, we have travelled through many places in the world and Arya is the best guide we have ever had, thank you Arya :), i would deffinately recommend Edy Smile Tours when in Bali and ask to have Ayra as your driver for the best time seeing this beautiful country.

  It was awesome experience for me as it was my first vacation . Its all thanks to Dony who make this trip memorable and adventure for me with helping to... read more show me all around bali's beautiful places.. he was so supportive and i just feel like home with him . Thankyou so much dony for this trip and explaining every single step for me ... it all make it happen because of you

  the best all inclusive tour of nusa penida definitely worth the money. my friends and i felt a little ill throughout the day but the drivers/tour guides were so helpful... read more and sympathetic that it really made it easier to make it through the day ((((((:

  My partner and i had the best of what we called our #baecation #babymoon #birthcation ... Edy Smile tour provided security , serenity and fulfilling experience all round . He... read more treated us like family and was flexible to our needs at all times. We did a 4 days tour and if we had more days we would stretch it just for these moments. Thank you Edy Smile tours , you truly are the best and your kindness towards your customer’s needs is remarkable! Suxma …

  Suda was a spectacular driver and guide. He was very welcoming, friendly, helpful, patient, humble and professional. We just told him what we would like to do, and he would... read more plan the whole day for us, point out the activities that could be done in each location, and the areas that were close to one another. We would then chose what to do daily from all his intriguing options. He always urged us to do all the activities we could, so we won’t miss anything that could be memorable. His patience was one of a kind, he would be always there for us, and with us when we needed him, he would wait for us, and not have any problems. He was always with us daily, assisting and guiding us with everything he could. He even took amazing close to professional photos, and videos of us, on our phones that we loved, and our families were amazed by. He was an amazing patient, kind hearted, helpful driver, and tour guide. Without him we wouldn’t have been able to have the fun, and do the amount of organized activities we did. I would recommend him to anyone that would love to visit Bali, as I would say he is one of Bali’s Gems.

  Our guide Wayan was great. I didn’t have to plan a thing besides finding our villa, and we ended up doing and seeing way more than we would have if... read more I’d planned where we were going on my own. We skipped a few things to sleep in and there were no issues. Wayan also took us to a few places that weren’t on the itinerary and there was no issue. Had a great time, no one bothered us, no issues at all 🙂 …

  This wonderful tour has just ended. Arya, our driver and our guide, accompanied us along this path with such kindness and concern. The tour is well structured through the secrets... read more of Bali ranging from wonderful temples that conceal a great tradition of peace, through the rice fields, to temples on the sea, relaxing on the beach, to end with a dinner on the beach at sunset. Throughout this journey Arya's precious presence has been of great help and allowed us to explore the wonders of the island.
Strongly recomended!!!

  We had an amazing trip. We had 2 days of Private touring with Suda. He shared knowledge about the culture, ceremonies, food, temples, etc. We experienced the mountains, volcano, rice... read more fields, Nusa Dua beach, banana boat ride, dinner on the beach in Jimbarran, etc. Simply the best driver EVER!!! …

  Our driver was very nice and friendly. The communication was also very good. Suda always asked what we wanted to do, took care of us and showed us the nicest... read more spots in Bali. We had enough time at every spot and had very much fun together. The car was always proper and clean. Suda also made it possible, that we could visit a local school. It was a very interesting and nice experience. In the past three days, we saw nice temples, waterfalls and beaches. The included food was also very delicious. All in all, I couldn’t expect a better tour. Everything was perfect and I recommend to book it!

  This trip was very nice and the day went by super fast. It was a smooth trip from start to finish. Our drive Gede was very friendly!!!! We were so... read more happy with all the pictures we were able to take and our other driver Mede was awesome! We loved the music he was playing since we listen to the same music in America haha!