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VACATION SMILE.

  Highly Recommend. Kuda was both great, both an excellent driver and tour guide. Very knowledgable. Ask for him if you are in Bali for a great tour of the island!

  We had an amazing trip. We had 2 days of Private touring with Suda. He shared knowledge about the culture, ceremonies, food, temples, etc. We experienced the mountains, volcano, rice... read more fields, Nusa Dua beach, banana boat ride, dinner on the beach in Jimbarran, etc. Simply the best driver EVER!!! …

  I had 6 days Bali tour with suda, a professional and friendly tour guide. You can ask any activities to do in Bali, Suda will arrange it for you.

  We have just finished a 3 day tour of Bali, first i would like to thank our guide and driver Arya who i have to say made the trip, he... read more was a very safe driver, very knowlodgable and extremely helpful, he went out of his way many times to make sure we had the best time, we have travelled through many places in the world and Arya is the best guide we have ever had, thank you Arya :), i would deffinately recommend Edy Smile Tours when in Bali and ask to have Ayra as your driver for the best time seeing this beautiful country.

  This trip was very nice and the day went by super fast. It was a smooth trip from start to finish. Our drive Gede was very friendly!!!! We were so... read more happy with all the pictures we were able to take and our other driver Mede was awesome! We loved the music he was playing since we

  Excellent time management and trip associate, great control on vehicle with good knowledge of Bali and around the world, also with good English speaking,

  I hate writing bad reviews but I have to write to warn future customers. This entire experience was very disappointing. We booked this Nusa Penida tour because we saw the... read more 40 x 5-star reviews. What could go wrong? How about everything. My husband booked this tour and we were picked up by a guy who took us to the harbor to catch the speed boat. First of all, we would’ve appreciated an email or message with a lot of things to bring, and itinerary of what the actual day would look like, and which boat company we were booked with.

The guy who picked us up didn’t speak very much English and we’re Americans visiting Bali so we would’ve appreciated more details. After communicating confusion for 5 minutes, the driver finally showed me his cell phone screen and at the point I figured out which boat company to go to, but we had no clue that we were supposed to give our names since 2 seats were reserved for us (lack of communication #1). We arrived on Nusa Penida and looked though all the signs being held by guides but didn’t find our name until a bit later. Our driver/guide was late in picking us up but no big deal. We were walking to the car when the driver asked us to pay a “transit fee.” Thank goodness I took a screenshot of the TripAdvisor itinerary because it said everything was included. We continued to debate with the driver for a solid 10 minutes and attempted to contact Edy but his what’s app wasn’t working and when we tried to call, the phone was disconnected. Finally the guide said it was find and apologized for a miscommunication (lack of communication #2).

We had lunch after the 3rd beach and thankfully I remembered that lunch was included. The waitress then asks my husband and I if we were going to pay separate bills or together. We ordered some extra appetizers and a drink so we understood that bill but the waitress then asked if we were going to pay for our guide’s lunch which was weird. We paid A LOT Of money for this tour so why would we pay for our guide’s lunch? We ended up paying for his meal because I didn’t want it to be awkward if we refused and we thought we were being nice but we both thought this was pretty shady and sleezy (Lack of communication #3)

We proceeded to visit several beaches and had a great time getting beach time at Crystal Bay which was the best place in my opinion. We had to take little boats to the big boat because of low tide but the company was having motor issues so instead of leaving the island at 4:30 and arriving at 5:45, we didn’t arrive in Sanur until 6:30pm. Of course our driver who was supposed to pick us up wasn’t there. It would’ve been nice if the driver checked to see if the boat arrived. With a battery almost drained, we barely grabbed a GRAB car back to our hotel

My husband messaged Edy who was quick to respond and we told him about the driver issues and paying for an extra lunch. I will say it was weird that the waitress was very good friends with our driver and chummy so maybe the restaurant was trying to scam us? We still don’t know who was trying to cheat us but it sucks when you just want to enjoy the island and have a good time and book through a tour company who you believe will take care of you. We didn’t feel taken care of at all. We would’ve been better off buying the boat rides ourselves and finding a guide on the island. We felt we overpaid for a complete lack of customer service. We would’ve appreciated more communication including what to expect and how to contact Edy such as WhatsApp number that actually works.

We DO NOT recommend this tour at all. Future customers please be aware.

  Our guide Wayan was great. I didn’t have to plan a thing besides finding our villa, and we ended up doing and seeing way more than we would have if... read more I’d planned where we were going on my own. We skipped a few things to sleep in and there were no issues. Wayan also took us to a few places that weren’t on the itinerary and there was no issue. Had a great time, no one bothered us, no issues at all 🙂 …

  AMAZING! A must-do in Bali.
Antika (our tour guide) was AMAZING! He knew the history of every place we visited, had great English skills, was efficient, funny, SUPER helpful... read more and worked with us to make this the best trip ever! 10/10 will be using this company again!

  It was awesome experience for me as it was my first vacation . Its all thanks to Dony who make this trip memorable and adventure for me with helping to... read more show me all around bali's beautiful places.. he was so supportive and i just feel like home with him . Thankyou so much dony for this trip and explaining every single step for me ... it all make it happen because of you

  Suda was a very informative driver. He knows the roads around Bali VERY well and avoids all the traffic jams that exists around Canggu and Jimbaran. Suda was able to... read more share the local Bali culture from why the gates are shaped they are to all the statues that adorn junctions and roundabouts in Bali. He is always on time (save days when there was unplanned traffic jams due to roadworks). I cannot recommend enough Suda as your Bali island driver.

  We’ve had a private driver for a whole week recommended by a friend - Suda or Gede is his name (former cruise ship crew). he was always available and patient... read more with us so we are super grateful of his service.

  Our guide Wayan was great. I didn’t have to plan a thing besides finding our villa, and we ended up doing and seeing way more than we would have if... read more I’d planned where we were going on my own. We skipped a few things to sleep in and there were no issues. Wayan also took us to a few places that weren’t on the itinerary and there was no issue. Had a great time, no one bothered us, no issues at all 🙂

  Nothing went smooth on the trip. Connections were poor and there were two scammy grabs at more money. To end it we almost ended up stranded at the marina in... read more the evening because our final ride didn’t show up and my phone was about to die.

Also this is just two nice instagram photo spots and a beach to chill at. Not worth the money. Spend a few dollars more and get a a nicer tour or spend a lot less and get a similar tour without the poorly executed middle man.

  The best ever excursion we have done by far, our driver Dony Permana was excellent, professional , informative and very good english communication skills, Dony was very good on... read more the history and culture of all the places we visited, very good value for the money, we did not have one bad day , we would highly recommend Dony if you are going to do this excursion, as he is such a pleasure to be around for the 3 days, he makes you feel welcomed anywhere you go. Jacqueline and Donna from Manchester England

  Highly Recommend. Kuda was both great, both an excellent driver and tour guide. Very knowledgable. Ask for him if you are in Bali for a great tour of the island!

  Our driver was very nice and friendly. The communication was also very good. Suda always asked what we wanted to do, took care of us and showed us the nicest... read more spots in Bali. We had enough time at every spot and had very much fun together. The car was always proper and clean. Suda

  We had an amazing trip. We had 2 days of Private touring with Suda. He shared knowledge about the culture, ceremonies, food, temples, etc. We experienced the mountains, volcano, rice... read more fields, Nusa Dua beach, banana boat ride, dinner on the beach in Jimbarran, etc. Simply the best driver EVER!!!

  Suda was our tour guide and I can honestly say he went above and beyond for us. He was flexible with our schedule and never said no to any of... read more our requests. Even when we requested to start later (because we wanted to sleep in) He still accommodated the request and waited for us.. early (he is always early and never late) Suda thinks about his clients first and it really shows. He would drive 1.5 hrs from where he lived to pick us up at 9am (sometimes 10am). Even though we requested a 9am pick up we found out he was already outside waiting at our villa at 8am (sometimes 7am) just to make sure he wasn't late and that he would be available if we wanted a early start. We would sometimes finish the day at 8-9pm and not once did he complain about being tired. He would always ask us if we wanted to do anything else after even though he knows it would take him another 1.5 hrs to get back home and he would have to start all over again the next day. Suda is so hard working and committed to his job that he would work 16hr days and you wouldn't even know it unless you asked him.

We became really good friends after spending 3 full days together. We opt to not do the banana boat on the last day of the tour and he still managed to find an alternative site for us to visit so we didn't waste the last day of the tour. He taught us so much about balinese culture. I truely believe no other tour guide will give you the experience Suda has given us. We even visited a local school in his village and was able to interact with balinese student and teach them English. It was one of the highlights of the tour because it was so authentic. I 10000% recommend this tour for anyone that wants to see all that bali has to offer in 3 days and if you want to have an even more amazing experience please ask for Suda as your tour guide. I promise you will have an even more amazing experience with Suda as your tour guide. Also he takes the most amazing photos which is a HUGE bonus.

  We have just finished a 3 day tour of Bali, first i would like to thank our guide and driver Arya who i have to say made the trip, he... read more was a very safe driver, very knowlodgable and extremely helpful, he went out of his way many times to make sure we had the best time, we have travelled through many places in the world and Arya is the best guide we have ever had, thank you Arya :), i would deffinately recommend Edy Smile Tours when in Bali and ask to have Ayra as your driver for the best time seeing this beautiful country. …